http://www.livetime.com LiveTime provides 100% web based service management, help desk and support software. Supporting open standards, ITIL (IT Infrastructure Library) and SOX (Sarbanes-Oxley) best practices enables organizations to improve the quality and efficiency of customer service and support. en-us Copyright 2000-2009 LiveTime Software, Inc. Wed, 06 May 2009 07:00:00 PST http://www.livetime.com LiveTime Feed Generator 3.0 media@livetime.com info@livetime.com http://livetime.com/webservicedesk/press/2009/Press061509.html IrontouchMS to deliver LiveTime Software's ITIL service management solutions in UK. Managed Services provider, IrontouchMS expands LiveTime Software's European network of ITIL service providers. Thu, 18 May 2009 07:00:00 PST http://livetime.com/webservicedesk/press/2009/Press061509.html http://livetime.com/webservicedesk/press/2009/Press051809.html LiveTime announces Geo Location Cloud Service for ITIL Service Management. Geo Location Cloud Service for ITIL Service Management pinpoints technician location around the globe to provide local point of presence for improved response times and better customer service. Thu, 18 May 2009 07:00:00 PST http://livetime.com/webservicedesk/press/2009/Press051809.html http://livetime.com/webservicedesk/press/2009/Press050709.html LiveTime releases 64 bit ITIL Service Management virtual appliance. ITIL Service Management and Help Desk Virtual appliance now supports VMware, Virtual Box and XenServer 5.0 and the Open Virtualization Format (OVF). Thu, 7 May 2009 07:00:00 PST http://livetime.com/webservicedesk/press/2009/Press050709.html http://livetime.com/webservicedesk/press/2009/Press021709.html LiveTime ships new ITIL Service Desk hardware appliance with ZFS, MySQL Enterprise and PostgreSQL. New IT Service Desk appliance available with Dual Quad Core processors from AMD, Intel, and LiveTime Service Manager 5.5. Includes 128-bit ZFS file system support, plus embedded MySQL Enterprise and PostgreSQL. Tue, 17 Feb 2009 07:00:00 PST http://livetime.com/webservicedesk/press/2009/Press021709.html http://livetime.com/webservicedesk/press/2009/Press020509.html LiveTime achieves MySQL Enterprise Certification for ITIL Service Manager and Help Desk. MySQL Certification reinforces LiveTime's commitment to open standards and vendor neutrality. Thu, 05 Feb 2009 07:00:00 PST http://livetime.com/webservicedesk/press/2009/Press020509.html http://livetime.com/webservicedesk/press/2009/Press011309.html LiveTime updates ITIL Service Management Software with Technician Scheduling and Multi-Item Requests. LiveTime 5.5 also introduces KPI reporting, context sensitive quick calls, team based separation and localizations for Chinese, Spanish and Romanian. Tue, 13 Jan 2009 07:00:00 PST http://livetime.com/webservicedesk/press/2009/Press011309.html http://livetime.com/webservicedesk/press/2008/Press120408.html LiveTime adds ZFS to ITIL Service Management and Help Desk appliances. LiveTime's introduces the ZFS file system across its hardware and virtual appliances for greater performance, data integrity and scalability. Thu, 04 Dec 2008 07:00:00 PST http://livetime.com/webservicedesk/press/2008/Press120408.html http://livetime.com/webservicedesk/press/2008/Press021008.html LiveTime releases Spanish Edition of its Web 2.0 Service Desk. LiveTime's ITIL Service Desk simultaneously delivers English or Spanish based upon the clients operating system. Tue, 02 Sep 2008 07:00:00 PST http://livetime.com/webservicedesk/press/2008/Press021008.html http://livetime.com/webservicedesk/press/2008/Press070708.html LiveTime releases new ITIL Service Desk virtual appliance for Sun xVM and VMware. ITIL Service Management and Help Desk Virtual appliance includes LiveTimes' latest JeOS with symmetric multiprocessing and decreased memory footprint for customers and SaaS providers. Mon, 07 Jul 2008 07:00:00 PST http://livetime.com/webservicedesk/press/2008/Press070708.html http://livetime.com/webservicedesk/press/2008/Press060208.html LiveTime achieves AT&T enterprise certification for iPhone compatible ITIL Service Desk and Help Desk software. LiveTime's ITIL Service Management suite 100% certified for the iPhone over AT&T networks. Mon, 02 Jun 2008 07:00:00 PST http://livetime.com/webservicedesk/press/2008/Press060208.html http://livetime.com/webservicedesk/press/2008/Press050508.html LiveTime updates ITIL Service Management Appliances with Intel Xeon servers from Sun Microsystems. LiveTime's new ITIL Service Management appliances now available with Intel Xeon processors, MySQL 5, PostgreSQL 8.3 and Solaris 10, Update 5. Mon, 05 May 2008 07:00:00 PST http://livetime.com/webservicedesk/press/2008/Press050508.html http://livetime.com/webservicedesk/press/2008/Press033108.html LiveTime 5.1's Web 2.0 ITIL-certified service management product line boosts support for SaaS and Outsourced Service Providers, with shared technicians, note templates, and contract management. Mon, 31 Mar 2008 07:00:00 PST http://livetime.com/webservicedesk/press/2008/Press033108.html http://livetime.com/webservicedesk/press/2008/Press020408.html LiveTime Software appoints IXIF as UK reseller of its Web 2.0 ITIL Service Management Suite. IXIF to offer LiveTime service management to the government, health and public sector to enhance enterprise infrastructure solutions. Mon, 04 Feb 2008 07:00:00 PST http://livetime.com/webservicedesk/press/2008/Press020408.html