Web 2.0 ITIL Service Management, Help Desk Software

LiveTime provides Web 2.0 service management, help desk and support software. Supporting open standards, ITIL (IT Infrastructure Library) version 2 and 3, ISO 20000 and SOX (Sarbanes-Oxley) best practices enables organizations to improve the quality and efficiency of customer service and support.

	December 4 LiveTime adds ZFS to ITIL Service Management and Help Desk appliances.
	September 2 LiveTime releases Spanish Edition of its Web 2.0 Service Desk.
	July 7 LiveTime releases new ITIL Service Desk virtual appliance for Sun xVM and VMware.
	June 2 LiveTime achieves AT&T enterprise certification for iPhone compatible ITIL Service Desk and Help Desk software.
	May 5 LiveTime updates ITIL Service Management Appliances with Intel Xeon servers from Sun Microsystems.
	March 31 LiveTime's Web 2.0 ITIL Service Management Suite adds features for SaaS and Outsourced Service Providers
	February 4 LiveTime Software appoints IXIF as UK reseller of its Web 2.0 ITIL Service Management Suite